10 Quick Facts About TXU Energy

1. TXU Energy is headquartered in Irving, Texas and was founded in 2002. It is a subsidiary of Vistra Energy, a Fortune 275 energy company based in Irving.
2. TXU Energy offers electric power, natural gas, and energy management services, serving residential and commercial customers exclusively in Texas.
3. The company has an A+ ranking from The Better Business Bureau and provides paperless billing and home protection plans.
4. TXU Energy offers the TXU iThermostat (Smart Thermostat) and various renewable energy options, including plans with 100% renewable energy.
5. It has a user-friendly online interface and a mobile application, and offers a cashback program and a 60-day satisfaction guarantee for new customers.
6. TXU Energy provides fixed-rate plans with terms ranging from 12 to 36 months, variable-rate plans, and plans with 100% renewable energy.
7. Its service areas include AEP Texas Central (Corpus Christi, Laredo, McAllen, Victoria), AEP Texas North (Abilene, San Angelo, and other north-central Texas towns), CenterPoint (Houston metropolitan area), Oncor (Arlington, Dallas–Fort Worth, Irving, Midland, Odessa, Tyler, Waco), and Texas-New Mexico Power (outer suburbs of Dallas–Fort Worth and Houston, Lewisville, Alvin).
8. TXU Energy offers personalized service and customizable energy plans for businesses of all sizes, accompanied by a 60-day trial period.
9. The company is actively involved in community initiatives, such as TXU Energy Aid to help struggling Texans pay their electricity bills and Trees Across Texas, which has provided over 285,000 trees to communities.
10. TXU Energy has an employee volunteer program called Energy in Action, encouraging its staff to give back to local communities, and conducts Energy Assistance Workshops to keep social service agencies informed about available assistance plans.

Company Overview

TXU Energy is a leading retail electricity provider serving the state of Texas. With a rich history of providing reliable energy solutions, exceptional customer service, and a commitment to environmental sustainability, TXU Energy has established itself as a trusted name in the energy industry. Whether it’s powering homes, businesses, or communities, TXU Energy is dedicated to delivering the power and service Texans can rely on.

Company History

TXU Energy has a long-standing history in the energy industry, dating back to the early 20th century. It was originally established as Texas Electric Service Company (TESCO) in 1912, and over the years, the company has grown and evolved to meet the changing energy needs of Texans. In 2002, TESCO rebranded as TXU Energy, reflecting its commitment to providing innovative and reliable energy solutions to customers across the state.

Company Info

Headquartered in Dallas, Texas, TXU Energy operates in various deregulated energy markets within the state. The company offers a wide range of electricity plans and services to meet the diverse needs of residential and commercial customers. With a strong focus on customer satisfaction, TXU Energy strives to deliver exceptional service, competitive rates, and energy-saving solutions.

Service Offerings

TXU Energy provides a comprehensive range of service offerings, catering to both residential and commercial customers. Their services include electricity plans, energy management solutions, and customer support. By offering a variety of plans and services, TXU Energy aims to empower customers with choices and enable them to manage their energy usage effectively.

Fixed-Rate Plans

TXU Energy offers fixed-rate plans that provide customers with price stability and predictability. With a fixed-rate plan, customers lock in a specific electricity rate for the duration of their contract, ensuring that their energy costs remain consistent even during market fluctuations.

Time-of-Use Plans

Time-of-Use plans offer customers the flexibility to benefit from different electricity rates based on the time of day. These plans encourage customers to shift their energy usage to off-peak hours, when electricity rates are typically lower, promoting energy conservation and potential cost savings.

Renewable Energy Plans

TXU Energy recognizes the importance of renewable energy and offers customers the option to choose renewable energy plans. These plans allow customers to support the generation of clean, sustainable energy and reduce their environmental impact.

Customer Satisfaction

TXU Energy strongly emphasizes customer satisfaction and strives to provide an exceptional experience for its customers. The company’s dedicated customer support team is readily available to assist customers with inquiries, account management, and problem resolution. TXU Energy values open communication, transparency, and reliability, ensuring that customers receive the highest level of service and support.

Environmental Initiatives

As part of its commitment to environmental responsibility, TXU Energy actively promotes sustainable practices and initiatives. The company has made significant investments in renewable energy projects and is focused on increasing the share of clean energy in its generation portfolio. TXU Energy also offers energy efficiency programs and tips to help customers reduce their energy consumption and environmental footprint.

Community Involvement

TXU Energy believes in being an active and responsible corporate citizen in the communities it serves. The company engages in various community initiatives, charitable partnerships, and volunteer activities to make a positive impact. TXU Energy collaborates with local organizations to support education, environmental conservation, and other community development programs.

Future Plans and Innovations

TXU Energy is committed to staying at the forefront of energy innovation and technology. The company continuously explores new ways to enhance its services, improve energy efficiency, and leverage advanced solutions for the benefit of its customers. TXU Energy is actively involved in research and development to identify innovative energy solutions that align with the evolving needs of Texans.

Conclusion

As a trusted energy provider in Texas, TXU Energy stands out for its long-standing history, exceptional customer service, and commitment to environmental sustainability. The company’s diverse range of electricity plans, customer-centric approach, and dedication to community involvement have made it a preferred choice for residents and businesses across the state. With a focus on powering Texas with reliable, affordable, and sustainable energy solutions, TXU Energy continues to play a pivotal role in shaping the energy landscape of the Lone Star State.

Additional Resources

For more information about TXU Energy, please visit:

• Official Website: https://www.txu.com/en 
• Facebook: https://www.facebook.com/TXUEnergy/ 
• Instagram: https://www.instagram.com/txuenergy/ 
• Twitter: https://twitter.com/txuenergy 
• YouTube: https://www.youtube.com/@txuenergy 
• LinkedIn: https://www.linkedin.com/company/txu-energy/