10 Quick Facts About Express Energy

1. Express Energy is a retail electricity provider (REP) headquartered in Houston, serving residential energy customers in various parts of Texas.
2. The company is owned by Value Based Brands and is known for its “no-frills” approach and affordable rates.
3. Express Energy offers a range of plans for customers, including fixed-rate plans and the option to upgrade to 100% renewable energy.
4. Customers have 24/7 access to an online account management system where they can pay bills and view energy usage.
5. Express Energy offers a Flash 12 with Auto Pay plan, a 12-month fixed-rate deal with a $100 bill credit for using more than 1,000 kilowatt-hours (kWh) per month.
6. The company also provides the Flash 24 plan, a one-year fixed-rate plan with a $100 bill credit for using over 1,000 kWh per month.
7. Express Energy offers referral rewards, a 30-day money-back guarantee, and a deferred payment plan for customers facing financial hardship.
8. The company’s service areas include parts of Texas served by utility companies like Oncor, CenterPoint, Texas-New Mexico Power, AEP Texas Central, and AEP Texas North.
9. Express Energy primarily serves residential customers and does not currently offer commercial energy plans.
10. Each energy plan from Express Energy includes a percentage of green energy, and customers can upgrade to 100% Texas wind energy.

Company Overview

Express Energy is a dynamic energy provider that is committed to empowering customers and energizing communities. With a customer-centric approach, Express Energy offers a wide range of energy solutions designed to meet the unique needs and preferences of residential and business customers. Through innovative technology, exceptional customer service, and a dedication to sustainability, Express Energy aims to provide a seamless and personalized energy experience for its customers.

Company History

Express Energy was founded with a vision to revolutionize the energy industry by putting customers at the forefront. Since its establishment, Express Energy has grown steadily, expanding its reach and establishing itself as a trusted energy partner in the markets it serves. The company’s success can be attributed to its commitment to customer satisfaction, innovative solutions, and strong community engagement.

Company Info

Headquartered in Houston, Texas, Express Energy operates with a mission to make energy accessible, affordable, and reliable for customers. As a leading energy provider, Express Energy combines local expertise with the resources and capabilities of a larger organization. The company prides itself on its dedicated team of energy professionals who work tirelessly to deliver exceptional service and personalized solutions to customers.

Service Offerings

Express Energy offers a comprehensive range of energy services to meet the diverse needs of its customers. For residential or business purposes, Express Energy provides tailored energy solutions to optimize efficiency, cost-effectiveness, and sustainability. The company offers competitive electricity plans, smart energy management tools, and value-added services to enhance the overall energy experience for its customers.

Types of Electricity Plans

Fixed-Rate Plans

These plans provide customers with a fixed electricity rate for a specific contract term, offering price stability and predictability.

Variable-Rate Plans

With variable-rate plans, customers’ electricity rates can change based on market conditions, providing flexibility and potential cost savings.

Time-of-Use Plans

Express Energy offers time-of-use plans that provide different electricity rates based on the time of day, encouraging customers to shift their energy usage to off-peak hours.

Customer Satisfaction

Express Energy strongly emphasizes customer satisfaction and strives to exceed customer expectations at every touchpoint. The company is dedicated to providing transparent pricing, reliable service, and exceptional customer support. Express Energy values customer feedback and continuously works to improve its services based on customer insights and preferences.

Environmental Initiatives

Express Energy recognizes the importance of environmental sustainability and is committed to promoting clean energy solutions. The company offers green energy plans that allow customers to support renewable energy sources, such as wind and solar power. By choosing a green energy plan, customers can contribute to reducing carbon emissions and building a more sustainable future.

Community Involvement

Express Energy is deeply committed to giving back to the communities it serves. The company actively participates in community engagement initiatives, partnering with local organizations and supporting charitable causes. Express Energy believes in positively impacting the lives of its customers and neighbors through community involvement programs focused on education, environmental stewardship, and social well-being.

Future Plans and Innovations

As a forward-thinking energy provider, Express Energy is constantly exploring new technologies and innovations to enhance its services and stay ahead of evolving customer needs. The company invests in smart grid technologies, advanced energy management systems, and digital platforms to empower customers with greater control over their energy usage and costs. Express Energy is dedicated to driving innovation and transforming the energy industry.

Conclusion

Express Energy is a customer-centric energy provider that is passionate about empowering customers and energizing communities. With its comprehensive range of energy solutions, commitment to customer satisfaction, environmental sustainability, and community involvement, Express Energy is redefining the energy experience. Through innovative technology, personalized service, and a focus on sustainability, Express Energy is transforming the way customers power their world. As an engaged and forward-looking energy partner, Express Energy is dedicated to helping customers achieve their energy goals and building a brighter, more sustainable future.

Additional Resources

For more information about Express Energy, please visit:

• Official Website: https://www.myexpressenergy.com/ 
• Facebook: https://www.facebook.com/expressenergy 
• Instagram: https://www.instagram.com/express_energy/ 
• Twitter: https://twitter.com/MyExpressEnergy 
• LinkedIn: https://www.linkedin.com/company/expressenergy/